Privacy Policy

Last updated: 11 August 2026

Boost Limit Developments Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, use our services or interact with our advertising and social media platforms.

By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Boost Limit Developments Ltd is a UK-based business providing automotive tuning file services, tuning tools, technical support and related services.

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the contact details provided on our website.

2. Information We Collect

We may collect personal information when you:

• Visit or use our website

• Submit an enquiry or contact form

• Request information about our services

• Purchase a product or service from us

• Contact us by telephone, email or WhatsApp

• Subscribe to marketing communications

• Complete a lead form through platforms such as Facebook or Instagram

• Interact with our website, advertisements or social media pages

Depending on how you interact with us, the information we collect may include:

• Name

• Business name

• Email address

• Telephone number

• Billing and delivery information

• Vehicle information

• ECU information

• Technical information relating to tuning files or services

• Enquiry details and communications

• IP address

• Browser and device information

• Website usage information

• Marketing preferences

We only collect information that is reasonably necessary for the purposes described in this policy.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and requests

• Provide our products and services

• Process orders and payments

• Deliver products or services

• Provide technical support

• Create and supply tuning files

• Communicate with customers regarding their orders or enquiries

• Manage customer accounts and records

• Improve our products, services and website

• Maintain business and financial records

• Prevent fraud, misuse or other unlawful activity

• Comply with our legal and regulatory obligations

• Send marketing communications where you have provided appropriate consent or where otherwise permitted by law

• Measure and improve the effectiveness of our advertising and marketing

We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless we are legally permitted or required to do so.

4. Legal Basis for Processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process your information because:

• It is necessary to provide a product or service you have requested

• It is necessary to take steps at your request before entering into a contract

• We have a legitimate business interest in operating and improving our business

• You have provided consent

• We are required to comply with a legal obligation

Where we rely on consent, you have the right to withdraw your consent at any time.

5. Website Cookies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website and support our marketing activities.

Cookies may be used to:

• Remember website preferences

• Improve website functionality

• Analyse website traffic

• Understand how visitors interact with our website

• Measure advertising performance

• Deliver or measure relevant advertising

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.

6. Advertising and Social Media

We may use advertising and analytics services provided by third parties, including platforms such as Meta (Facebook and Instagram), to promote our services and understand the effectiveness of our advertising.

These platforms may process information about your interactions with our advertisements or website in accordance with their own privacy policies.

Where applicable, we may use tracking technologies, such as advertising pixels, to measure conversions, create audiences and improve advertising campaigns.

You can manage certain advertising preferences through the relevant platform’s privacy and advertising settings.

7. Lead Forms

If you submit your details through an online lead form, including a lead form provided through Facebook or Instagram, we may collect the information you provide in order to contact you regarding the service or enquiry you have requested.

This information may include your name, telephone number, email address, business details and any additional information you choose to provide.

We will use this information to respond to your enquiry and, where appropriate, provide information about our products and services.

8. Sharing Your Information

We do not sell your personal information.

We may share personal information with trusted third parties where this is necessary to operate our business or provide our services.

These may include:

• Payment providers

• Website and hosting providers

• IT and software providers

• Delivery and courier companies

• Marketing and advertising platforms

• Customer relationship management systems

• Professional advisers

• Accountants and legal advisers

• Government bodies, regulators or law enforcement agencies where legally required

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place.

9. International Data Transfers

Some of the service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information will depend on factors including:

• The nature of our relationship with you

• Whether you are an existing customer

• Legal and accounting requirements

• The purpose for which the information was collected

• Whether there is an ongoing enquiry, order or dispute

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

11. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access

• Accidental loss

• Misuse

• Alteration

• Disclosure

• Destruction

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. Your Data Protection Rights

Under UK data protection law, you may have rights including:

• The right to access the personal information we hold about you

• The right to request correction of inaccurate or incomplete information

• The right to request deletion of your personal information in certain circumstances

• The right to restrict processing in certain circumstances

• The right to object to certain types of processing

• The right to data portability in certain circumstances

• The right to withdraw consent where processing is based on consent

You also have the right to object to direct marketing at any time.

To exercise any of these rights, please contact us using the contact details on our website.

We may need to request additional information to verify your identity before processing certain requests.

13. Marketing Communications

If you have opted in to receive marketing communications from us, we may contact you with information about our services, products, offers and updates.

You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

Please note that you may still receive essential service-related communications, such as information relating to an existing order or enquiry.

14. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and other services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

15. Children’s Privacy

Our website and services are not specifically directed towards children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements.

Any updates will be published on this page, together with the date on which the policy was last updated.

17. Contact Us

If you have any questions about this Privacy Policy, how we process your personal information, or wish to exercise your data protection rights, please contact Boost Limit Developments Ltd through the contact details provided on our website.

Boost Limit Developments Ltd

Website: boostlimitdevelopments.com

Telephone: 07746 927662

Last updated: 11 August 2026